Refund Policy

General Guidelines

Overview

Thank you for using our website dedicated to Spear and Crown. Please note that we do not process any in-app payments, nor do we sell any products or services directly. Our platform is an informational and promotional support site and does not handle user transactions. All purchases related to the game are made through third-party platforms and are subject to their terms and refund procedures.

• All in-game purchases — including battle passes, cosmetic upgrades, or additional features — are managed entirely by the platforms where the game is distributed (e.g., Google Play). We do not process payments or issue refunds for any digital purchases.
• If you experience issues with your purchase (such as accidental transactions, content not being delivered, or billing errors), you must contact the support team of the platform through which the purchase was made.
• We are not liable for changes in the game's functionality, pricing, or content after purchases are made. We also do not offer compensation or refunds for changes in gameplay, account access, or digital goods availability.

By using our website, you acknowledge and agree that all refund requests and billing disputes must be directed to the official store or platform where the transaction occurred. We provide support content, news, and updates about Spear and Crown but do not mediate or influence payment processing or customer refund eligibility.